Canny.io Pricing Plans & Packages
Find the perfect Canny.io plan for your business needs and budget
FreeFor individuals or small teams just starting to gather feedback. freemium $0/month | StarterAimed at small teams looking for more robust feedback management tools. fixed fee $99/month 14-day free trial | GrowthDesigned for growing businesses that need to automate and integrate feedback more deeply. fixed fee $399/month 14-day free trial | BusinessTailored for large enterprises requiring advanced security, branding, and specific integrations. custom quote Custom Pricing |
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Key Features
| Key Features
| Key Features
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Free
For individuals or small teams just starting to gather feedback.
freemium
$0/month
Key Features
- Unlimited end-users
- Up to 100 active posts
- 1 Feedback Board
- Basic feedback features (voting, commenting, public roadmap, changelog)
- 3 Admins/Managers
Starter
Aimed at small teams looking for more robust feedback management tools.
fixed fee
$99/month
14-day free trial
Key Features
- Unlimited end-users
- Unlimited posts
- 3 Feedback Boards
- Basic feedback features (voting, commenting, public roadmap, changelog)
- 3 Admins/Managers included
Growth
Designed for growing businesses that need to automate and integrate feedback more deeply.
fixed fee
$399/month
14-day free trial
Key Features
- Unlimited end-users
- Unlimited posts
- Unlimited Feedback Boards
- Basic feedback features (voting, commenting, public roadmap, changelog)
- 5 Admins/Managers included
Business
Tailored for large enterprises requiring advanced security, branding, and specific integrations.
custom quote
Custom Pricing
Key Features
- Unlimited end-users
- Unlimited posts
- Unlimited Feedback Boards
- All feedback features
- Custom number of Admins/Managers
Complete Feature Comparison by Plan
Detailed breakdown of all features and capabilities across plans
| Feature | Free | Starter | Growth | Business |
|---|---|---|---|---|
| Admin Controls | ||||
Disable New Post Creation | ||||
| Advanced Integrations | ||||
Integration: Azure Active Directory | ||||
Integration: Azure DevOps | ||||
Integration: Okta | ||||
Integration: OneLogin | ||||
Integration: OpenID Connect (OIDC) | ||||
Integration: HubSpot | — | — | — | — Available as a purchasable add-on. |
Integration: Salesforce | — | — | — | — Available as a purchasable add-on. |
| AI Features | ||||
Autopilot AI Credits | 25 Autopilot AI Credits/month | 100 Autopilot AI Credits/month | 500 Autopilot AI Credits/month | Custom Autopilot AI credits |
Autopilot Sources | ||||
| Analytics & Reporting | ||||
User Segmentation | ||||
| Billing | ||||
Payment by Invoice | ||||
| Branding & Customization | ||||
Subdomain & Widget | ||||
Custom Domain | ||||
Remove 'Powered by Canny' Branding | ||||
Canny Branding Present | ||||
| Collaboration | ||||
Internal Comments | ||||
Private Comments | ||||
| Core Features | ||||
End-Users | ||||
Active Posts | Up to 100 active posts | |||
Feedback Boards | 1 Feedback Board | 3 Feedback Boards | ||
Basic Feedback Features | ||||
Status Updates | ||||
User Profiles | ||||
Categories | ||||
Post Owners | ||||
Private Boards | ||||
Non-image File Attachments | ||||
| Customization | ||||
Tags & Customization | Tags & Customization (basic) | Tags & Customization (basic) | Tags & Customization (advanced) | Full Tags & Advanced Customization |
Custom Statuses | ||||
| Integrations | ||||
Integrations Limit | 1 Integration Google Analytics typically does not count towards this limit. | 2 Integrations Google Analytics typically does not count towards this limit. | Excludes some specific enterprise-grade integrations like HubSpot and Salesforce which may be part of the Business plan or add-ons. Google Analytics typically does not count towards any limit. | |
API & Webhooks | ||||
| Localization | ||||
Content Translations | ||||
| Onboarding | ||||
Free Plan Unlock Requirement | Unlock by completing setup steps in 7 days | — | — | — |
| Platform | ||||
New Feature Release Availability | — | — | New features often released to this plan first | Full access to all new features |
| Reporting | ||||
Admin and User Reports | ||||
| Roadmap | ||||
ETAs (Estimated Time of Arrivals) | ||||
Prioritization Roadmap | — | 1 Prioritization Roadmap | ||
| Security | ||||
Single Sign-On (SSO) | ||||
| Security & Compliance | ||||
Security Review | ||||
SOC 2 Report | ||||
| Support | ||||
Priority Support | ||||
| User Management | ||||
Admins/Managers | 3 Admins/Managers | 3 Admins/Managers included | 5 Admins/Managers included | Custom number of Admins/Managers Starts with a base number of admins (e.g., 5), with custom pricing for additional seats. |
Vote-on-behalf | ||||
Admin Roles | ||||
Contributors | — | — | ||
Admin Controls
Disable New Post Creation
Advanced Integrations
Integration: Azure Active Directory
Integration: Azure DevOps
Integration: Okta
Integration: OneLogin
Integration: OpenID Connect (OIDC)
Integration: HubSpot
Integration: Salesforce
AI Features
Autopilot AI Credits
Autopilot Sources
Analytics & Reporting
User Segmentation
Billing
Payment by Invoice
Branding & Customization
Subdomain & Widget
Custom Domain
Remove 'Powered by Canny' Branding
Canny Branding Present
Collaboration
Internal Comments
Private Comments
Core Features
End-Users
Active Posts
Feedback Boards
Basic Feedback Features
Status Updates
User Profiles
Categories
Post Owners
Private Boards
Non-image File Attachments
Customization
Tags & Customization
Custom Statuses
Integrations
Integrations Limit
API & Webhooks
Localization
Content Translations
Onboarding
Free Plan Unlock Requirement
Platform
New Feature Release Availability
Reporting
Admin and User Reports
Roadmap
ETAs (Estimated Time of Arrivals)
Prioritization Roadmap
Security
Single Sign-On (SSO)
Security & Compliance
Security Review
SOC 2 Report
Support
Priority Support
User Management
Admins/Managers
Vote-on-behalf
Admin Roles
Contributors
Included
Not available
Unlimited
More info